How It Works
Start with a telehealth consultation, or book an in-clinic appointment if you prefer a face-to-face visit. Your practitioner will explain your options, outline the next steps, help organise your medication, and make sure you know exactly what happens after your appointment.
Know the Care. Know the Cost. Natural Medicine, Without The Drama.
Natural medicine and holistic care, made simple.
Your pathway to feeling better is clear and organised. You start with a practitioner who listens, not rushes, and you leave with a plan that makes sense.
Here’s how it works, step by step.
Step 1
Book An Initial Consultation, Telehealth Or In-clinic
Talk with a doctor who listens
- Start with a free telehealth consult, or choose an in-clinic appointment (fees apply).
- Share your history, symptoms and goals in a calm, supportive setting.
- Discuss safe, evidence-based options in Natural Medicine.
- If suitable, leave with clear next steps and transparent costs.
Step 2
Personalised Treatment Review
Care designed around you.
- If suitable, your doctor will create a treatment plan tailored to your needs and lifestyle.
- You’ll receive clear guidance on how to use your medication safely and effectively.
- Every plan is evidence-based and fully compliant with Australian medical standards.
- You remain in control. Every step is explained and transparent.
Step 3
Fast, Reliable Fulfilment
Your medication – your way.
- Once approved, your prescription is sent straight to a trusted partner pharmacy.
- Choose next-day delivery to your door or click & collect from a local pharmacy.
- Track your order and get delivery updates through your patient portal.
- Transparent pricing ensures there are no hidden surprises.
Step 4
Simple Care Management
Everything you need in one place.
- Your secure patient portal keeps all your care organised and easy to access.
- Book reviews, order repeats, and view prescriptions in just a few clicks.
- Access notes from your doctor, track deliveries, and manage your plan anytime.
- Support is always available from our care team if you need assistance.
Step 5
Ongoing Reviews And Support
We’re with you for the long term.
- Your doctor schedules regular reviews to ensure your plan stays right for you.
- Adjustments are made as your needs change, never “set and forget”.
- Ongoing support for renewals, dosage, and general wellbeing.
- Care that evolves with you for safe, lasting results.
Ready To Book?
Start with a free initial telehealth consultation, or choose an in-clinic appointment if you prefer a face-to-face visit. Fees apply to in-clinic appointments.
You will speak with a practitioner who listens, understands your goals, and guides your next steps clearly.
Frequently Asked Questions
What happens during the initial consultation?
You will meet with a practitioner via telehealth for a detailed consultation. They will talk through your goals, medical history, symptoms, and whether Natural Medicine is suitable for you.
Do I need a referral from my GP?
No. You do not need a GP referral. We can connect with your GP if you want your care aligned.
How much does it cost?
Fees apply to in clinic appointments, medication, and review consultations.
Medication is always charged at the recommended retail price (RRP). Partner pharmacies do not set their own pricing.
All fees are listed clearly on the Pricing page.
Is everything done online?
Most steps can be completed via telehealth and your portal. If you prefer, you can book an in clinic appointment instead.
What makes Thrive different?
We focus on clear, evidence based Natural Medicine care with transparent pricing, consistent support, and a simple portal that keeps everything organised.
Is Thrive brand agnostic?
Yes. We do not promote or prioritise any brands. Your practitioner recommends options based on suitability, evidence, and your treatment goals.
Will I get my medication dispensed right after my in-person consult?
Yes. Your pharmacist will prepare your medication promptly and dispense it before you leave.